Contact Information
Main Number
Toll free: 1-800-563-0314
Sales and customer service for ON, MB, NB, PEI, NL
and the rest of Canada.
Toll free: 1-800-563-0314
Local: (905) 830-2928
Sales and customer service for BC, AB and SK
Toll free: 1-888-694-6666
Local: (604) 870-9119
Sales and customer service for QC
Toll free: 1-888-830-6760
Local: (450) 629-9004
Head Office
160 Pony Drive, Suite 4
Newmarket, ON
L3Y 7B6
Toll free: 1-800-563-0314
Local: (905) 830-2928
Toll free fax: 1-800-465-1672
Local fax: (905) 830-2950
Email: info@tis.ca
BC Office
PO Box 3028
Mission, BC
V2V 4J3
Toll free: 1-888-694-6666
Local: (604) 870-9119
Toll free fax: 1-866-311-1181
Local fax: (604) 870-1181
E-mail: info.bc@tis.ca
Quebec Office
PO Box 4648
Rawdon, QC
J0K 1S0
Toll free: 1-888-830-6760
Local: (450) 629-9004
Toll free fax: 1-877-662-8686
Local fax: (450) 629-4685
E-mail: info.quebec@tis.ca
24/7 Emergency Assistance
1-888-694-8888 from the U.S.A.
+1(905) 830-4003 (collect)
Please note, you must call within 24 hours of any new claim.
We accept collect calls.

FAQs
We’re happy to help. If you can’t find the info you’re looking for, please don’t hesitate to reach out to us!
Call us 1-800-563-0314
Travel Insurance Specialists
4-160 Pony Drive
Newmarket, ON L3Y 7B6
info@tis.ca
