Travel Insurance Specialists

See the World.
Pre-Existing Conditions and All.

Emergency travel medical insurance for Canadian retirees and seniors with flexible options for pre-existing conditions.

24/7 Claims Assistance

100% Canadian

35 Years Experience

Our Promise

Travel Insurance Specialists has been providing emergency medical travel insurance to Canadians for over 35 years. In case of emergency, our assistance service is there for you 24/7 no matter where you are in the world. Our claims process is straightforward and handled by our in-house case management teams here in Canada. TIS is backed by Industrial Alliance, one of Canada’s largest financial companies, giving our policy holders peace of mind while they travel.

Policy Benefits Summary*

  • Up to $5M of coverage
  • $0 to $10,000 deductible options
  • Stability period options
  • Available up to age 94
  • Single or multi-trip
  • Early return and cancellation refunds
  • 24/7 emergency assistance
  • Direct payments to hospitals
  • Emergency dental
  • Emergency paramedical
  • Major event return home
  • Bedside companion travel care
  • Emergency medical services
  • Covers stable pre-existing conditions
  • Ambulance expenses
  • Subsistence allowance
  • Vehicle return
  • Child return under your care

* Important. See policy details for details, eligibility, exclusions, and exact coverage amounts.

Pre-Existing Conditions

Don’t let your pre-existing conditions slow you down. Our application will ask you detailed medical questions and provide you with a quote based on your conditions. An option that does not offer coverage or pre-existing options is also available. You must meet eligibility requirements before your departure to be covered.

  • When my medical emergency struck abroad, their team responded instantly and helped get me the care I needed.
    – Joanne
  • I was relieved to skip the bots and speak with a kind, knowledgeable person who guided me through the entire claim.
    – Pietr
  • The flexible coverage options let me customize my plan perfectly, saving me significant money on my total premiums.
    – Kelly

FAQs

We’re happy to help. If you can’t find the info you’re looking for, please don’t hesitate to reach out to us!

Call us 1-800-563-0314

We will ask for your age and dates of travel. If you choose to cover a pre-existing condition, you will be asked to answer questions about your health, stability periods, and changes in medication. You may be asked for a list of medications. No medical records are required. However, you are responsible for submitting accurate information.

No. A ‘physical’ (head to toe) is not needed, you need to have been seen by a physician in the last 24 months. This means that you have visited or consulted by phone a licensed physician or licensed medical practitioner where your medical history was updated, any symptoms were diagnosed, and any test(s) requested or proposed were completed and you are aware of the results of such test(s). If you have not had a physical in the last 24 months, your premium may increase or your coverage denied.

Yes. Please see the contact page for more information or call 1-800-563-0314.

For emergency assistance, call 1-888-694-8888 from the U.S.A.or +1 (905) 830-4003 from Canada and the rest of the world.

You can use our plans as Top-Up insurance to extend coverage you already have, such as from a credit card or employer plan. Please note that if you have other insurance for the same period, TIS policies are always secondary (second payor). TIS policies are also secondary to your auto insurance in the event of a car accident. Please see the policy document for details.

Our policies cover emergencies anywhere in the world except where there are travel advisories set out by the Government of Canada. See policy document for details.

Yes. You can extend your coverage if your policy has not expired and you have not experienced a claims. It is highly recommended to arrange this extension at least one day before your policy expires. Please contact us or the agent that sold your policy to extend the policy.

Yes. We accept cancellations and early return refund requests via telephone, mail, and email. Some conditions apply.

Emergency travel medical insurance for Canadian retirees and seniors with flexible coverage options.

Travel Insurance Specialists

4-160 Pony Drive
Newmarket, ON L3Y 7B6

Emergency Assistance

For assistance whilte travelling:

  • USA 1-888-694-8888
  • Canada: 1 (905) 830-4003
  • World: +1 (905) 830-4003 (collect)

Travel Advisories