Emergency Assistance — 24 hours a day, 7 days a week. You must call within 24 hours of any new claim:
1-855-883-6478 from the U.S.A.
01-800-288-9967 from Mexico
or 416-467-4586 (collect)
Claims Department — 9am to 5pm ET Monday to Friday (excluding statutory holidays) for all other questions about an existing claim:
1-866-772-5577 from Canada or the U.S.A.
or 905-830-2919 (collect)
1-716-219-1130 from Canada or the U.S.A