Contact Us


To contact a Travel Insurance Specialists representative about any policy related issue (sales questions, change of dates, cancellations, extensions, etc), please use the following contact information. To better serve your needs, we ask that you contact a representative closest to your location.


Newmarket, ON — Head Office – Sales and Customer Service

Address 160 Pony Drive, Suite 4 Newmarket, ON L3Y 7B6 E-Mail: tisnew@tis.ca
Telephone Toll free: 1-800-563-0314 Local: (905) 830-2928 Toll free fax: 1-800-465-1672 Local fax: (905) 830-2950
Hours of Operation Monday to Friday 9 a.m. to 4 p.m. Eastern Time (excluding statutory holidays)

Mission, BC — Sales and Customer Service Office for BC, AB, SK residents

Address PO Box 3028 Mission, BC V2V 4J3 E-Mail: tisabb1@tis.ca
Telephone Toll free: 1-888-694-6666 Local: (604) 870-9119 Toll free fax: 1-866-311-1181 Local fax: (604) 870-1181
Hours of Operation Monday to Thursday 9 a.m. to 4 p.m. Pacific Time (excluding statutory holidays)

Rawdon, Quebec — Sales and Customer Service Office for Quebec residents (bilingual)

Address PO Box 4648 Rawdon, QC J0K 1S0 E-Mail: tislav1@tis.ca
Telephone Toll free: 1-888-830-6760 Local: (450) 629-9004 Toll free fax: 1-877-662-8686 Local fax: (450) 629-4685
Hours of Operation Monday and Thursday 9 a.m. to 4 p.m. Eastern Time (excluding statutory holidays)